General terms and conditions
Flokk’s warranty covers all HÅG chairs against material and manufacturing
faults and defects from the chair’s production date. The warranty covers any
necessary spare parts. Labour and transport costs are not covered. Wear and
tear must be expected from normal use and are not covered by the warranty.
Unless otherwise is specified, the maximum weight for users is 110 kg. The
warranty is conditional on the chair and fabrics/leather undergoing normal
cleaning. The warranty does not cover the consequence of wear and stains
when choosing a light (white) colour for upholstery, plastic or metal
components.


10 year warranty for HÅG products and accessories
Flokk provides a 10 year warranty for all HÅG chairs and accessories that are
in normal use for up to 9 hours per day. Please also see the general warranty
terms and conditions.

24/7 – 5 year warranty
Flokk provides a 5 year warranty for HÅG chairs that are specifically
purchased for 24 hour use and which are upholstered in 24/7 approved
fabric/leather from Flokk's Standard & Extended Collection. Please also see
the general warranty terms and conditions.

>9 hours/day – 5 year warranty
Flokk provides a 5 year warranty for all HÅG chairs that are in normal use for
more than 9 hours per day. Please also see the general warranty terms and
conditions.

Spare parts guarantee
Flokk guarantees the delivery of spare parts for a minimum of 10 years after
the chair’s production date. The guarantee covers the parts necessary to
maintain the chair’s original functionality.

IMPORTANT
To ensure and protect the original functionality and design of HÅG products,
the use of non-original spare parts for repair or maintenance will void the
general HÅG warranty.

Note:
Materials may vary in shade. For complementary orders, even in the same
material—such as fabric, plastic, or metal—colour variations may occur
compared to previous orders due to differences in dye baths or production
processes.